Privacy Policy
Effective Date: December 1, 2025
NGEX (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with applicable data protection laws and regulations.
1. Information We Collect
- Personal Information: Name, email address, phone number, organization, location, and account details.
- Usage Data: IP address, browser type, device information, pages visited, and interactions.
- Transaction Data: Payment details (processed securely via third-party providers).
2. Legal Bases for Processing (GDPR)
We process personal data based on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
3. How We Use Your Information
- To provide and operate the Services
- To communicate with you, including newsletters and updates
- To improve products, research, and user experience
- To process payments and manage subscriptions
- To comply with legal and regulatory obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service providers and partners under confidentiality agreements
- Sponsors or advertisers (in aggregated or anonymized form)
- Regulatory or law enforcement authorities when required by law
5. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States and Nigeria. We implement appropriate safeguards such as standard contractual clauses and data protection agreements.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion or restriction of processing
- Object to processing
- Data portability
- Withdraw consent at any time
8. Nigeria Data Protection Regulation (NDPR)
For Nigerian users, NGEX processes personal data in accordance with the NDPR and guidelines issued by the Nigeria Data Protection Commission (NDPC). Data subjects may lodge complaints with the NDPC if their rights are violated.
9. U.S. Privacy Rights
U.S. residents may have rights under applicable state laws (including California privacy laws) to request information about data collection, use, and disclosure.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze usage, and deliver relevant content. You may manage cookie preferences through your browser settings.
11. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
12. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
